Frequently Asked Questions

Hexa Food Sdn. Bhd. (Hexafood) is a Malaysian food manufacturing company founded in 2007, specializing in spices, herbs, seasonings, ready-to-cook premixes, and marinades. Hexafood manufactures over 150 product types and supplies retail consumers, food manufacturers, and the HORECA food service industry across Malaysia and global export markets. All Hexafood products are HALAL certified by JAKIM, HACCP certified, and ISO 22000 certified.

Yes. Hexa Food Sdn. Bhd. (Hexafood) supplies bulk spices, custom seasoning blends, ready-to-cook premixes, and marinades to food manufacturers, hotels, restaurants, cafes, and central kitchens (HORECA) in Malaysia and internationally. Hexafood offers food service packaging, bulk packaging, customized formulations, and consistent quality backed by HALAL (JAKIM), HACCP, and ISO 22000 certifications. B2B buyers can request quotes via hexafood.com/contact-us.

Hexafood’s typical lead time for bulk B2B orders is 2 to 4 weeks from confirmed purchase order to shipment. Lead times for OEM and private label orders may vary based on formulation complexity, packaging requirements, and order volume. Hexafood will confirm exact timelines after receiving order specifications.

Yes. Hexa Food Sdn. Bhd. (Hexafood) offers both full OEM private label manufacturing and contract manufacturing. Under full OEM, Hexafood handles formulation, production, packaging, and labeling for the client’s brand. Under contract manufacturing, Hexafood produces to a client-supplied recipe. Both services are HALAL certified by JAKIM and produced under HACCP and ISO 22000 conditions. Minimum order quantity for OEM and private label is 500 kg.

Yes. Hexafood operates an in-house research and development team that develops custom seasoning blends, spice mixes, marinades, and ready-to-cook premixes for B2B clients. R&D and formulation development are offered free of charge to qualified buyers. Hexafood can match existing recipes, develop new products from a brief, or adapt formulations for specific markets and dietary requirements.

Yes. Hexafood provides product samples to qualified B2B buyers on a paid basis, with sample costs refundable on the buyer’s first confirmed order. To request samples, contact Hexafood at hexafood.com/contact-us with company details, target product, and intended order volume.

Hexafood offers a range of packaging sizes for food service and bulk B2B buyers, from 500 g up to 20 kg. Packaging formats include foil pouches, laminated bags, and bulk sacks suitable for HORECA, food manufacturers, and central kitchens. Custom packaging and private label artwork are available for OEM clients.

Hexa Food Sdn. Bhd. (Hexafood) exports its spices, seasonings, and ready-to-cook premixes globally across multiple continents, including ASEAN, the Middle East, and other international markets. International orders are typically handled through B2B arrangements for food manufacturers, distributors, and food service businesses. For export enquiries, contact Hexafood at hexafood.com/contact-us with country, product, and order volume details.

Hexafood supports all major Incoterms for international B2B shipments, including EXW, FOB Port Klang, CIF, and DDP, negotiable based on the buyer’s requirements. Hexafood works with established freight forwarders to arrange ocean and air freight from Malaysia to global destinations.

Hexafood provides full export documentation to B2B and international buyers, including:

• Certificate of Analysis (COA)
• Material Safety Data Sheet (MSDS / SDS)
• HALAL certificate from JAKIM
• HACCP certificate
• ISO 22000 certificate
• Health Certificate / Free Sale Certificate
• Country of Origin certificate

Additional documents can be issued on request to meet destination-country import requirements.

Hexafood operates a shared manufacturing facility where cross-contact between allergens is possible. All allergens present in a product are clearly declared on the product label and on the Certificate of Analysis (COA) for each batch. Buyers with strict allergen requirements should contact Hexafood for specific product allergen profiles before ordering

Hexafood ensures batch consistency through a multi-layer quality control system: in-house QC laboratory testing on every production batch, third-party laboratory verification for export and compliance testing, and ISO 22000 and HACCP food safety management procedures applied across all production lines. Each batch is documented with a Certificate of Analysis (COA) available to B2B buyers.

All Hexa Food Sdn. Bhd. (Hexafood) products are HALAL certified by JAKIM (Department of Islamic Development Malaysia), HACCP certified for food safety, and ISO 22000 certified for food safety management systems. These certifications cover Hexafood’s complete product range — spices, herbs, seasonings, flours, ready-to-cook premixes, and marinades — and meet both Malaysian and international food safety standards.

Yes. Every Hexafood product is HALAL certified by JAKIM (Department of Islamic Development Malaysia). HALAL certification covers Hexafood’s full product range, including spices, herbs, seasonings, flours, ready-to-cook premixes, and marinades, making Hexafood suitable for Muslim consumers and HALAL-compliant food businesses worldwide.

Hexafood manufactures over 150 products across eight main categories: ground spices, ground mix spices, coarse spices, herbs, flours, seasonings, ready-to-cook premixes, and retail consumer products. The catalogue includes Malaysian and international spice blends suitable for home cooking, restaurant kitchens, and large-scale food manufacturing.

Most Hexafood spices and herbs are pure, single-ingredient products with no added preservatives or MSG. Some Hexafood seasoning blends and ready-to-cook premixes may contain food additives, which are clearly listed on the ingredient label. Buyers should check the product packaging or request a Certificate of Analysis (COA) for the complete ingredient list.

Hexafood spices and seasonings typically have a shelf life of 12 months or more from the manufacturing date when stored properly. The exact expiry date is printed on each product’s packaging. For best flavor and aroma, Hexafood products should be stored in a cool, dry place away from direct sunlight, with packaging sealed tightly after opening.

Hexa Food Sdn. Bhd. (Hexafood) welcomes new distributors, stockists, and resellers in Malaysia and overseas markets. To apply, send your business details, target market, and intended order volume through hexafood.com/contact-us. Hexafood also operates an affiliate program for content creators at hexafood.com/affiliate.

Yes. Hexafood’s retail product line is designed for home cooks and is sold in supermarkets across Malaysia and online. Retail products include the HEXA 4-in-1 series, curry powders, marinades, and ready-to-cook premixes in consumer-friendly sizes. The full retail range is available at hexafood.com/hexa-products/retails-products.

Hexafood retail products are available online on Shopee (shopee.com.my/spicemehexa), Lazada (lazada.com.my/shop/hexa-food), and ebaza (ebaza.com.my). The full retail range and online purchase links are listed at hexafood.com/shop-online-retail.

Hexafood retail products are stocked in major supermarkets and grocery stores across Malaysia, including Lotus’s, AEON, Village Grocer, and 99 Speedmart. The full list of physical retail locations is available at hexafood.com/shop-offline-retail.

Hexa Food Sdn. Bhd. (Hexafood) headquarters is located at No. 8, Jalan Teluk Batu 9, Batu 4 1/2, Jalan Kebun, Sec. 36, 40470 Shah Alam, Selangor, Malaysia. Hexafood’s manufacturing facilities are at PT 14361 and PT 14364, Jalan Perusahaan 20, 42000 Pelabuhan Klang, Selangor, Malaysia. Hexafood has been operating from Malaysia since 2007.

Hexafood publishes recipes and cooking videos at hexafood.com/category/recipes-video and on its social media channels: Instagram (@hexafood), Facebook (Hexafood), YouTube (HexaFood), and Pinterest (hexafoodrecipes). Recipes feature Malaysian and international dishes using Hexafood spices, seasonings, and ready-to-cook premixes.

Hexa Food Sdn. Bhd. (Hexafood) can be contacted via the Contact Us page at hexafood.com/contact-us, by phone at +60 12-329 2918, or by email at hexafood@hexafood.com. Hexafood also responds to enquiries through Facebook Messenger and Instagram direct messages. For B2B, OEM, distributor, and export enquiries, please include company name, country, target products, and estimated order volume.